Shipping Policy

Thank you for shopping with us at SparkNova.online. We are committed to delivering your orders as quickly and safely as possible. Below is an overview of our shipping policy:

1. Shipping Locations

We currently offer local shipping within [Selma/NC]. At this time, we are unable to ship to other areas.

2. Processing Time

All orders are processed within 1-3 business days. Orders placed after 3:00 PM on weekdays or during the weekend will be processed the following business day.

3. Shipping Method & Costs

We offer the following shipping options:

  • Standard Local Shipping: [3-7] days delivery – $4.99

  • Express Local Shipping: [1-3] days delivery – $9.99
    Shipping costs will be calculated at checkout based on the weight of your order and the selected shipping method.

4. Delivery Timeframe

  • Standard Local Shipping: Typically arrives within [2-3] business days.

  • Express Local Shipping: Typically arrives within [1-2] business days.
    Please note that delivery times are estimates and may vary based on your location and any delays with the carrier.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.

6. Shipping Delays

While we strive to process and ship all orders promptly, there may be occasional delays due to factors beyond our control (e.g., weather conditions, shipping carrier delays). We appreciate your understanding and patience.

7. Damaged or Lost Packages

If your package is lost or arrives damaged, please contact us immediately at [Your Contact Info]. We will work with the carrier to resolve the issue and ensure that your order is delivered in good condition.

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